Privacy policy


At Santan Gelos, accessible from Santangelos.se, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information collected and recorded by Santan Gelos and how we use, share, and protect it.

1. Information We Collect

When you visit our website, make a purchase, or attempt to make a purchase, we collect certain information to provide you with a smooth shopping experience:

  • Personal Details: Name, billing address, shipping address, email address, and phone number.

  • Order & Transaction Details: Items purchased, payment confirmation, order history, and customer service communications.

  • Device & Usage Data: IP address, browser type, time zone, cookies, and interactions with our website (pages viewed, search terms).

2. How We Use Your Information

We use your personal data to fulfill our services to you, including:

  • Processing and fulfilling your orders, including sending shipping notifications and tracking updates.

  • Communicating with you regarding your order status or customer service inquiries.

  • Screening orders for potential risk or fraud.

  • Improving and optimizing our website user experience and marketing efforts.

3. Sharing Your Personal Information (Fulfillment & Service Providers)

To operate our business and fulfill your orders, we share your personal data with third-party service providers acting on our behalf:

  • Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products to you.

  • Fulfillment & Logistics Partners: Because we operate a dropshipping model, your shipping address, name, and contact details are shared directly with our global suppliers and shipping carriers (e.g., PostNord, YunExpress, DHL) solely for the purpose of dispatching and delivering your package.

  • Payment Processors: Payments are securely processed through encrypted third-party payment gateways (e.g., Klarna, Stripe, PayPal). We do not store or have access to your full credit card numbers.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, or protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze store traffic, remember your cart items, and personalize your experience. You can choose to disable cookies through your individual browser options, though some features of our website may not function properly as a result.

5. Your Rights Under GDPR (European Union Residents)

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You have the right to request copies of the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, subject to certain legal obligations (such as tax/accounting records).

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Last updated: 2026/07/22